Customer Engagement Specialist

Opdrachtgever: Word lid of log in
Standplaats: London
Regio Groot-Londen, South East, East of Engl..
Duur opdracht in maanden: 3
Indicatie uurtarief: niet vermeld
Aantal uren per week: niet vermeld
Opleidingsniveau: Bachelor / HBO
Laatste update: 05 oktober 2026
Sector: Media & Communicatie

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IT Consultancy & Advies

We are looking for an experienced customer engagement professional with strong communication and organisational skills.

  • Experience in customer service, customer engagement or customer support, ideally with contact centre exposure
  • Experience with AI customer journey design and automation processes
  • Strong written communication with attention to tone and clarity
  • Experience maintaining documentation, templates and QA processes
  • Confident using data and dashboards to monitor performance
  • Experience with CRM technology such as Microsoft Dynamics
  • Strong Microsoft Office skills

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